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A Long Week for Apple Engineers

Recode: Apple’s Had a Shockingly Bad Week of Software Problems

Let’s recap the week of Apple software problems:

  • macOS High Sierra critical flaw with root admin access
  • macOS High Sierra update released, but breaks file sharing
  • iOS 11 crashing on some iPhones due to a date bug
  • macOS High Sierra fix not installing correctly on some systems
  • iOS 11.2 released early to fix iPhone crash bug

It’s hard to say whether Apple has been particularly sloppy recently with its software updates, or whether this is a growing trend in software in general. Apple also didn’t notice an epic security flaw in macOS and iOS for 18 months a few years ago. Either way, this latest week of problems does highlight Apple’s challenge to meet the needs of its customers on a wide scale. 10 years ago Apple introduced the iPhone, but at the time its main computing devices were Macs which made up around five percent of all desktop machines. Windows was the operating system you associated with bugs or security patches at the time.

But Apple now has more than 1 billion devices running iOS, and any security flaws or problems impact millions of people on a much larger scale than macOS has ever experienced.

It’s been a while since I’ve seen a run of software problems like Apple saw this last week. Remember the File Vault bug in 10.4 that erased, instead of encrypted, some disks? Like that, only over two platforms instead of one. Unfortunately, Apple is under greater scrutiny now that they have millions of more customers, and trust is easily lost.